Relationship, contract and IT outsourcing success: Evidence from two descriptive case studies
نویسندگان
چکیده
Available online 23 May 2012
منابع مشابه
Relationship and Contract Issues of IT Outsourcing - Descriptive Case Studies in China Regions
In spite of the continuous increase in IT outsourcing activities globally, a major percentage of outsourcing deals failed or suffered from serious problems. In China regions where IT outsourcing practice is still at its initial stage, the situation is even serious: there lacks systematic guidance in terms of how to negotiate decent contracts and how to develop sound relationships. In view of th...
متن کاملRelationship and contract issues of IT outsourcing - An empirical study in China
Though experiencing remarkable growth, many outsourcing deals failed or suffered from serious problems. The literature has explored either the relationship or contract issues in IT outsourcing success, however, few efforts have been paid to investigate the effects of both relationship and contract on IT outsourcing success from a holistic view. This study develops a conceptual model and empiric...
متن کاملInformation Technology Outsourcing Contracts: An Empirical Analysis on Contract Structure and Performance Implications
The study examines two dimensions of IT outsourcing contract structure: contract specificity and flexibility. We posit that the contract structures are influenced by (a) relational elements such as prior interactions, current nature of relationship between the contracting parties, and future interactions; and by (b) the attributes of transactions such as investment specificity and task and tech...
متن کاملSuccessfully implementing it outsourcing strategy in German banks: the role of contract design and risk analysis
From the outsourcer’s perspective, the IS outsourcing literature emphasizes the importance of contracts and risk awareness for managing outsourcing ventures. However, there is a lack of proven and tested outsourcing management concepts in theory and practise incorporating contractual designs to effectively counter risk. By extending the risk model of Bahli and Rivard (2001) we investigate the i...
متن کاملThe Impact of Contract Design on Outsourcing Success: Case Studies on Risk Mitigation Measures
From the outsourcer’s perspective, the outsourcing literature emphasizes the importance of contracts and risk awareness for managing outsourcing ventures. However, there is a lack of theoretical foundation with regard to the importance of risk and contract design towards outsourcing success. By extending the risk model of Bahli and Rivard (2001) we aim at answering the following questions: (1) ...
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عنوان ژورنال:
- Decision Support Systems
دوره 53 شماره
صفحات -
تاریخ انتشار 2012